Start before the meeting
Name the note owner and open the action record before discussion. Use one place for the agenda, decisions, and actions.
ExecutiveSupportStaff Editorial Team | Published
Name the note owner and open the action record before discussion. Use one place for the agenda, decisions, and actions.
Record decisions, open questions, and next steps rather than a transcript. Each action needs one owner and a due date.
Move actions into the system of record. Review overdue work before drafting the next agenda and ask for a status, revised date, or escalation decision.
See our meeting brief template and leadership meeting cadence. The effective meeting guide provides supporting guidance.
| Stage | Required output |
|---|---|
| Define | Owner and boundary |
| Operate | Decision and record |
| Review | Updated rule |
What should the process define?
It should define the owner, decision boundary, exceptions, and review cadence.
When should the executive be involved?
The executive should handle decisions outside written rules and any sensitive or high-risk exception.
How often should the process be reviewed?
Review it during onboarding, after repeated exceptions, and whenever responsibilities change.