Start with what can fail soon
Place today’s and tomorrow’s deadlines first. Include location, protected commitments, pending approvals, and stakeholders expecting a response.
ExecutiveSupportStaff Editorial Team | Published
Place today’s and tomorrow’s deadlines first. Include location, protected commitments, pending approvals, and stakeholders expecting a response.
Write what the backup may accept, move, answer, draft, or escalate. Do not make the receiver infer authority from tasks.
Review actions taken, unresolved items, commitments made, and temporary access to remove when primary coverage resumes.
After a missed commitment or unclear handoff, update the rule, name the owner, and record the next review date. Use the executive office operating rhythm to keep the change in regular practice.
| Stage | Required output |
|---|---|
| Prepare | Purpose and owner |
| Operate | Decision and record |
| Review | Exception and next step |
What should this workflow define?
Place today’s and tomorrow’s deadlines first. Include location, protected commitments, pending approvals, and stakeholders expecting a response.
Who should own the work?
Write what the backup may accept, move, answer, draft, or escalate. Do not make the receiver infer authority from tasks.
How should exceptions be handled?
Review actions taken, unresolved items, commitments made, and temporary access to remove when primary coverage resumes.