Executive Support

How to build an executive assistant decision rights matrix

ExecutiveSupportStaff Editorial Team | Published

Illustration for How to build an executive assistant decision rights matrix

Define the operating rule

List recurring choices and assign each to an own, recommend, or escalate lane.

Make the work visible

State authority, limits, notice requirements, and approval triggers.

Review the exceptions

Review repeated exceptions and turn stable answers into written rules. The delegation guidance provides supporting guidance.

Use the calendar delegation rules and the inbox delegation protocol for the related operating details.

StageRequired output
DefineOwner and boundary
OperateDecision and record
ReviewUpdated rule

Frequently asked questions

What should this process define?

List recurring choices and assign each to an own, recommend, or escalate lane.

What makes the process reliable?

State authority, limits, notice requirements, and approval triggers.

When should the process be reviewed?

Review repeated exceptions and turn stable answers into written rules.

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